FaceTime Hanging Up: Reasons & Fixes Explained

FaceTime is a lifeline for connecting with loved ones, but up to 22% of users report frequent call drops. What causes this frustrating issue and how can you prevent it? Well, we’re here to help you understand why FaceTime acts up and show you simple ways to make your video chats smooth and glitch-free!

Why Does FaceTime Keep Hanging Up?

One of the few reason why FaceTime keeps dropping is because:

Weak Cellular or Wi-Fi Signal

Speeds below 5 Mbps downstream cause pixelation, lagging, and disconnects. In another scenario, your FaceTime call will be connected but won’t work.

Outdated iOS Software

Make sure to keep your iPhone, iPad or Mac updated with the latest iOS or MacOS software. Just FYI, Apple users who didn’t update to iOS 16 saw call drop rates spike by 67% compared to those updated. So, keep an eye out on those updates!

Background App Activity and Device Storage

Insufficient storage can result in dropped calls – a survey showed that FaceTime kept hanging up even in 2023 because too many background apps competing resulted in FaceTime crashes.

Cellular Network Incompatibility

Wondering why FaceTime keeps hanging up on your ipad? It’s probably because you are using 3G or roaming networks for FaceTime rather than WiFi that causes reliability issues. Interestingly enough, dropped calls jumped over almost 200% for people relying solely on 3G instead of Wi-Fi based on a recent study.

Top 3 Ways To Fix FaceTime Hanging Up Randomly

Just remember, there’s no one-size-fits-all solution for this problem. Different people have found their own fixes in the list below. So, don’t hesitate to give each of these a try, one at a time, until you find the one that clicks for you.

Give your Apple device a quick reboot. 

Sometimes, all it needs is a little refresh. Just power it off and then turn it back on. It’s like a mini-reset for your device, and it might just do the trick to keep those FaceTime calls going smoothly

Try resetting your network settings 

If switching between network connections didn’t quite do the trick, you might want to give resetting your network settings a shot. Just keep in mind that this reset will clear out all your saved network stuff – like Wi-Fi passwords. So, before you take the plunge, it’s a smart move to back up these settings so you don’t lose any info.

Keep an eye on your device’s temperature

Just like us, devices can get too hot sometimes! While FaceTime isn’t a major battery drainer, it does need some power to run smoothly. If your device is already overheating, it might not have enough juice to give FaceTime its best shot. Luckily, Apple’s got your back – they’ll pop up a little temperature warning when things get too toasty. When that happens, it’s best to give your device a breather, let it cool down, and don’t keep it plugged into the charger.

Also Check:
How to know if someone’s phone is dead
Can you turn off Iphone for one person

Why Does My Phone Keep Hanging Up On FaceTime Overnight

It could definitely be because “Do Not Disturb” mode is timed to activate overnight and could be ending FaceTime calls. Check your Do Not Disturb settings to allow FaceTime.

Secondly, have you ever noticed your FaceTime call ending after about 4 hours? Don’t worry; it’s not a glitch. Apple does this on purpose to save your battery and data. Just disable Low Power mode if you want to stay on FaceTime.