FaceTime Audio Working but No Video: Easy Fixes

Did you know that FaceTime provides 250 million calls every single day? With that said, if FaceTime is not showing video for some unknown reason, don’t panic! Our article covers the top 5 fixes and causes to get FaceTime up and running again. So, why wait? Get a step-by-step guide so you can get back to chatting with friends and family as soon as possible! 

FaceTime Audio Working But No Video

Reason 1 – Facial Recognition Glitch

Has your phone been acting up since you registered your face? Face ID glitches could spill over into apps relying on your camera. Facial recognition features which are very important for a successful video call can critically disrupt camera access across iOS.

Reason 2 – Profile or Parental Control Restrictions

If your iPhone has specific user profiles or parental controls enabled, there may be some restrictions on features like FaceTime video calling. Limitations on certain profiles can entirely block camera access across all apps – leading to FaceTime camera problems.

Reason 3 – Poor Internet Connection

Grainy video and constant buffering likely mean that your Wi-Fi or cellular data is struggling. As you must know, video calls demand much more bandwidth than voice calls.

Therefore, choppy video calls indicate your internet connection lacks the capacity for stable FaceTime sessions.

Reason 4 – Software Glitch

Like any app, FaceTime can also hit an occasional software hiccup. A buggy software update or OS issue could critically disrupt FaceTime video leading to almost no video in FaceTime call. What you need to do is to let the app reload – which would help eliminate any lingering glitches from before.

Reason 5 – Receiver’s End Issue

Before you explore your settings, call a friend to check if THEY can see your video. If everything looks fine to them, it points to a serious issue with whoever you are trying to call. Their older device, blocked camera access, or disabled video could be preventing incoming streams and causing FaceTime Black Screen on your iPhone.

Possible Solutions of FaceTime Video Not Working 

Internet Connection Problem

Choppy internet can handle audio calls but not video. That’s why your FaceTime video is disabled – but here’s what you can do to boost your connection speed for FaceTime:

• Restart your router and phone to refresh the connection
• Get closer to your Wi-Fi router or switch to cellular data
• In Settings > Cellular, disable any battery saving modes like Low Data Mode
• Run a speed test to confirm bandwidth meets a minimum of 5-10mbps for video calls
• Contact your internet provider about upgrades if speed tests fail

Camera Fault

Your camera could be faulty too. Ensure full camera access for FaceTime by following these steps:

• Check Settings > FaceTime and make sure the camera toggle is enabled
• Go to Settings > Privacy > Camera and confirm FaceTime is selected
• Check for physical obstructions over the front or back camera
• Inspect your camera lenses for damage or smudges 

Video is Off

In case you have accidentally left the video feature off, and you are getting an iOS FaceTime Video Error, then you can enable it by following these steps:

• Open the FaceTime app during a call and look for the Video icon
• Tap the Video icon to toggle video sharing back on
• On the main FaceTime screen, toggle Video to On by your Apple ID

Picture in Picture(PiP) is Disabled

If Picture in Picture (PiP) is disabled, it might affect how video is displayed during a FaceTime call – follow this quick tutorial for perfect FaceTime video quality.

• Go to your device settings and look for FaceTime or general video settings.
• Ensure that Picture in Picture is enabled.
• After changing the settings, restart the FaceTime app and try making a call again.

Method 5 – App Permission

Sometimes iPhone keeps asking you for new app permission and if those are not approved properly, then follow these steps:

• Go to Settings > Privacy > Camera > Find FaceTime and ensure options are enabled
• Delete and redownload the FaceTime app so prompts appear again
• Toggle permissions off and on to trigger consent pop-ups